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Konkord IT Team
The People Behind the Tech

Meet the Konkord Team

Small enough to know your name. Experienced enough to handle anything. We're a tight-knit group of people who genuinely care about doing great work — and having fun doing it.

How We Operate

Four Values. No Exceptions.

These aren't posters on the wall. They're how we make decisions, hire people, and show up for clients every single day.

🤝

People First

Strong internal culture, lasting client relationships, and a genuine commitment to impacting the communities around us. Technology serves people — not the other way around.

👂

Always Listening

We understand your unique business needs before we recommend a single solution. You talk, we listen. Then we get to work.

📚

Always Learning

Technology moves fast. We stay ahead through continuous education, certifications, and knowledge sharing — so you don't have to.

🔎

Always with Integrity

Transparency and honesty, full stop. We'll recommend the right solution for your organization — even if it's not something we provide directly.

Our Leadership Team

The People You'll Actually
Be Working With

No rotating cast of account managers. No offshore help desk. Just a real team that knows your name and picks up the phone.

Andrew McKean
Founder & CEO

Andrew McKean

Founder / Chief Executive Officer

The fearless leader and philanthropist behind Konkord for over 20 years. Andy built this company on the belief that IT should serve people — not the other way around — and that philosophy runs through everything Konkord does.

A New Zealand native who found his home in Cincinnati, Andy is equal parts technology strategist and community builder. He's the kind of leader who shows up on a job site and a philanthropic trip to Haiti in the same month — and somehow makes it look effortless.

  • 🇳🇿 Originally from New Zealand — still has the accent to prove it
  • 👨‍🍳 Best kept secret chef in the state — if you've met him, you've probably been fed by him
  • ✈️ Regular philanthropic trips to Haiti and Africa
  • 📅 20+ years building Konkord from the ground up

Matthew Smith
Vice President

Matthew Smith

Vice President — Operations

Matt is our resident sales and operations guy — though that title barely scratches the surface. When a vendor relationship needs sorting, Matt sorts it. When a client needs a straight answer, Matt gives one. And when a machine needs troubleshooting, don't be surprised to find him on the floor fixing it himself.

He brings a rare combination of business acumen and hands-on technical knowledge that makes him invaluable to clients and colleagues alike. He's the kind of person who actually reads the fine print so you don't have to.

  • 🎓 Undergrad at Miami University, MBA from the University of Dayton
  • 🤝 The guy vendors don't want to negotiate against
  • 🔧 Sales and ops by title — IT pro by nature
  • 📞 First call when something needs to get sorted, fast

Jason Gabbard
Director of Technology

Jason Gabbard

Director of Technology

Jason's official title is Director of Technology. His unofficial title is "if it can be fixed, I'll figure it out." From setting up grounds WiFi across 100 acres to designing and implementing a full Fortinet security infrastructure, Jason has done it all — and done it right.

He's the kind of technical lead who doesn't just know the theory — he gets his hands dirty and delivers. If Jason is on the job, it will get done. Full stop.

  • 📡 Set up WiFi across 100 acres — yes, really
  • 🔐 Fortinet implementation expert
  • 🏗️ Network infrastructure by day, finishing basements by weekend
  • If it's broken and he's involved, consider it fixed
Envisioned in New Zealand. Built in Cincinnati.

25 Years of Doing This
the Right Way

Konkord started with a simple idea: be the IT partner that actually shows up — for clients, for the community, and for each other. Twenty-five years later, that idea is still the whole point.

We've grown alongside Cincinnati businesses through technology shifts, security threats, and more than a few moments where someone called us in a panic at the worst possible time. We were there. We'll keep being there.

  • Cincinnati-based and community-invested for 25 years
  • Envisioned in New Zealand — grounded in the Midwest
  • Supporting clients from desktop support to full infrastructure design
  • Konkord Global Outreach Initiative — investing in people worldwide
  • Free e-waste recycling for all clients
Konkord IT team at work

Work with Real People

Ready to Meet Us in Person?

We'd love to sit down, learn about your business, and show you how Konkord can help. No pressure. Just a real conversation with people who know what they're talking about.